識英文唔係萬能/You still cannot survivor if you know English

英文係國際語言大家都知. 但係如果住喺呢度, 識英文唔係萬能架.

Everybody knows that English is an international language.  But when you live here, knowing English cannot help much for you to survivor.

Case 1:

初黎步到,開咗個銀行戶口, 但係等咗好耐都未有提款卡喎.咁搵朋友打去customer services問. Customer services問點解唔係本人打黎check.朋友話:’佢唔識德文咁你係咪同佢講英文先?’ Customer services居然答:’ 呢度係奧地利, 我哋只係講德文!’.

When I first came here, I opened a bank account.  However I had not got my ATM card for a long time.  Then I asked my friend to call the customer services centre.  The customer service officer asked why the account holder didn't call himself.  My friend said, 'He doesn't know German. Will you talk to him in English?'  The officer replied, 'Here is Austria, we only talk in German!'

咁都有!!/ Damn!!

Case 2:

前年大除夕中午同朋友去郵局(當日唔係公眾假期).點知摸門釘. 郵局已經閂咗門.週圍望都唔見有告示話提早收. 同時仲有7, 8個人都摸門釘.咁即係佢哋同大眾溝通有問題啦. 於是我提議朋友一齊投訴.
Last last year new year eve, my friend and I went to the post office (it wasn't a public holiday).  However the post office had already closed on mid-day.  We looked around and there was no notice saying that they closed earlier.  At the same time, there were 7 or 8 people wanted to come to the post office.  There was something wrong with their communication to public.  Therefore I suggested to complain with my friend.
郵局website英文版去唔到投訴科.於是喺德文版用英文投訴. 到依家都未有回音.朋友嘅德文投訴幾日就有回復. 可見佢哋當英文冇到.
You could not send any complaint on the English version of the post office's website. Then I wrote in English on the German webpage.  I still have not got their reply yet.  But my friend complained in German and got the reply within some days.  See! They ignored my English complaint.

以上只係特別case, 喺遊客區啲人都會同你講英文嘅.

These are only the special cases.  When you're in the tourist areas, people are willing to talk to you in English.